Privacy Policy

Effective Date: August 8, 2025

relvionqestra is dedicated to safeguarding your personal information in line with South Africa’s Protection of Personal Information Act (POPIA) and other relevant regulations, ensuring your economic well-being and trust in our investment platforms. This Privacy Policy details how we collect, use, store, and protect your data while you engage with our site and services, supporting your financial planning and wealth management journey.

1. Data We Collect

We gather the following types of personal information to enhance your digital investment experience:

  • Personal Information: Your name, email, phone number, and other contact details provided during registration, form submissions, or inquiries, aiding your financial opportunities.
  • Financial Details: Information needed for identity verification, such as ID documents, bank details, or proof of address, ensuring compliance with FSCA regulations and supporting your savings strategy.
  • Usage Insights: Data on how you interact with our site and investment platforms, including IP address, browser type, device details, and pages visited, to improve financial education.
  • Cookies and Tracking: Information collected via cookies to optimize your experience and analyze platform performance. Refer to our Cookies Policy for more details on fostering economic freedom.

2. How We Utilize Your Data

Your personal information is used to:

  • Deliver and enhance our investment platforms and services for seamless digital investment.
  • Verify identities and meet regulatory requirements, such as anti-money laundering (AML) and know-your-customer (KYC) obligations, ensuring robust financial planning.
  • Communicate about your account, transactions, or support queries to support your financial development.
  • Send promotional updates, like newsletters, with your consent, to highlight financial opportunities.
  • Analyze site usage to improve functionality and user experience, contributing to your economic well-being.

3. Legal Grounds for Data Processing

We process your data based on:

  • Your explicit consent, where applicable (e.g., for promotional communications).
  • The need to fulfill our contract with you (e.g., providing access to investment platforms).
  • Compliance with legal mandates, such as FSCA regulations, to ensure transparency in wealth management.
  • Our legitimate interests, like service enhancement or fraud prevention, provided they do not override your rights, supporting your financial education.

4. Data Sharing

We may share your information with:

  • Regulatory bodies, such as the FSCA, to meet legal obligations and uphold economic freedom.
  • Trusted third-party providers (e.g., payment processors or IT services) who assist in delivering our services, bound by strict confidentiality terms to protect your savings strategy.
  • Law enforcement or authorities when required by law or to safeguard our legal rights, ensuring compliance with financial development standards.

We do not sell or lease your personal data to third parties for marketing purposes, prioritizing your economic well-being.

5. Data Protection Measures

We employ robust technical and organizational safeguards, such as encryption and access controls, to protect your data from unauthorized access, loss, or theft. While we strive to ensure security, no system is entirely risk-free, and we remain committed to supporting your financial planning.

6. Your Rights Under POPIA

As per POPIA, you have the right to:

  • Access the personal data we hold about you to support your financial opportunities.
  • Request corrections to inaccurate or incomplete data to align with your wealth management goals.
  • Request deletion of your data, subject to legal and regulatory requirements, fostering economic freedom.
  • Object to or restrict data processing in specific cases, enhancing your savings strategy.
  • Withdraw consent for data processing where applicable, supporting your financial education.

Contact us at support@Relvionqestra.com to exercise these rights.

7. Data Retention Period

We retain your personal information only as long as necessary for the purposes outlined here or as required by law, such as retaining financial records for seven years under South African regulations to support your financial development.

8. Cross-Border Data Transfers

Your data may be transferred and processed outside South Africa, such as by our service providers. We ensure compliance with POPIA and implement safeguards to protect your data, maintaining your trust in our investment platforms.

9. Policy Updates

We may revise this Privacy Policy periodically. Changes will be posted here with an updated effective date. We encourage regular review to stay informed, ensuring alignment with your financial planning and economic well-being.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, reach out to our team:

Email: support@Relvionqestra.com
Phone: +27 65 492 8137
Address: Northern Parkway & Gold Reef Road, Johannesburg, Gauteng 2001, South Africa